Internal Vacancy
IT - Product Owner
This is an exciting opportunity to become a Product Owner with our Business Processing Product Team on secondment for 18 months – there is the potential this may be extended. This role will be based in Nottingham with an expectation of being in the Nottingham office at least two days per week.
Could that be you?...💭
Why not read up a little about the role? If you like what you see then you will need to register your interest by using the form at the bottom of the page before COB 17th November.
Who will be in the team?
The business processing product team is made up of 3 Business Analysts and a UX/UI Designer.
- Chris Wood
- David Garside
- New BA joining December 2023
- Ian Lucietti
The Product Owners' role is split into two: firstly they are the leader of the Product Team and have line management responsibility, secondly they are also responsible for the full digital product, in this case Evolve, Customer and Dealer Portal, Public Website, the redevelopment of Evolve and Webex/IMI (Shared with other product team).
The customer journey and associated product landscape is split into two: Applications Processing (Business Processing Product Team) and Customer Agreements (Account Management Product Team), and a Product Owner is responsible for each.
We are looking to split the Business Processing side of the customer out into further journeys, so there is a need for a further product owner in this area.
As Product Owner, you will lead a team of Business Analysts and a designer with the purpose of:
- Taking a technology first approach when working on redesign and development of new technical solutions
- Supporting the Operational teams with technology change, coming out of Systems Thinking intervention
Key principles
- Ensure you have all the facts, ask the big questions and solve the right problems
- Understand the big picture, detail and flow of the work
- Utilise experts across the business for specific skills/knowledge
- Retro results, create learning and feedback loops
- Focus on quality outcomes for specific goals rather than lots of changes across different areas
- Own decision making for all technological change within the business
- Understand the technology landscape and harness technology for the best result/value
- Work alongside IT and the Operational teams to ensure collaboration
- Communicate with the whole business surrounding technological change and provide communication for both tech and non-tech audiences
- Challenge the business, having understood the whole
What work will the teams do, and how will they work together?
Product Owners will manage a team responsible for representing the customer, dealer and business users in relation to software change in their area.
Both teams will be in regular contact with each other, led by Jonathan, to ensure that the entire digital experience works harmoniously and it is the Product Owners' responsibly to ensure that this happens.
Work for these teams will come from 2 places:
- Strategic development
- Business change initiatives from their respective user functions
So what skills are required?
There are some fundamental transferrable skills we will be looking for alongside a commitment from you to developing yourself to achieve the full job spec over time.
This will mean you will need to be committed to further training and personal development in any area across the full job spec.
Please take the time to understand the full job spec as it will be expected that you work towards achieving this and are committed to developing a career in product. It can be found below so you can see what will be expected of you over time:
- An ability to network effectively and challenge senior stakeholders.
- Manage expectations of key stakeholders and development requests.
- A commitment to develop becoming a credible expert over time.
- Ability to have non emotional, fact-based conversations, understanding perspectives.
- People/Team Leadership skills to ensure the team is harmonious, managing a group with differing skillsets and roles. You must be able to draw upon the skills in the team and appreciate what each person brings to the team and importantly what they don’t. You will be able to build a High Performing Team.
- Understand your own abilities and can get support from those around you for skills you don’t have.
- Strong leader who can keep people on track and scope. Ability to be disciplined, time bound and focus on outcomes, bringing teams and stakeholders back to value and purpose.
- Understand strategic business direction and what your part to play is in it.
- Able to understand what resources are required within projects and manage these effectively.
- Ability to communicate the delivery and implementation of each change – what has the change done for the business not what has been delivered.
- Got to be able to see both sides of the coin – cannot take sides or favour. Must be impartial.
- Project management and strong organisational skills. Ability to run multiple projects at the same time, that have the same focus. Ability to prioritise resources based on value, need and purpose.
- Ability to manage and develop people allowing them and the projects to achieve greater potential overtime.
- Continual self-improvement and development of knowledge and skills.
That's a bit of me...
If you think you have what it takes, then click below to apply for the position...
Application Close Date: Friday 17th November 2023