First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND we're proud of it! You’ve only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously.

Pay and Benefits:

• A starting salary of £27,955, increasing at 6, 12, 24, and 36 months to £36,261 

• An annual company profit share bonus scheme

• Working Monday to Friday with one Saturday per month

• Hybrid working available once through the training period

• And many more 

Key Requirements:

• A top level ability to listen and question, seeking all information to form information into a suitable decision but having the self awareness to identify your own biases and preference's related to decision making 

• You must demonstrate our winning attitude value by making mistakes and showing resilience to learn from them, and adapt to our ever changing, fast paced environment

• Able to demonstrate your capability to learn and develop and a proven track record of being customer driven, putting the customer and business before self interest. 

Key Responsibilities:

• Work as part of a team to process finance applications and ensure the process is efficient and as smooth as possible for our customers

• Through great questioning, listening and conversational skills you will assess the customers affordability along with their stability and intent, to make a lending decision

• You will take ownership and be expected to efficiently handle inbound and outbound calls for our customers, dealers and internal staff members

To apply for this position:

• You must have the permanent right to work in the UK.